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Thursday, September 4, 2014

Storsimple:- Error Code “CSA_STATUS_SYSTEM_TIME_SKEWED”

 

Scenario:-

  • Receive an alert email notification mentioned that cloud connect is unreachable
  • Error code “CSA_STATUS_SYSTEM_TIME_SKEWED”

Other Errors:-

======= Header ======== HTTP/1.1 403 Server failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature. Content-Length: 435 Content-Type: application/xml Server: Microsoft-HTTPAPI/2.0 x-ms-request-id: 4e097a3a-0001-001e-7a53-66bb0c000000 Date: Thu, 04 Sep 2014 00:23:01 GMT ======== Error ======== AuthenticationFailedServer failed to authenticate the request. Make sure the value of Authorization header is formed correctly including the signature. RequestId:4e097a3a-0001-001e-7a53-66bb0c000000 Time:2014-09-04T00:23:01.8382492ZRequest date header too old:

Symptom:-

  • Unable to access Storsimple via web console

Resolution:-

  • To fix this issue, access to StorSimple with ssh or serial console and execute “web restart” command,
  • Or reboot StorSimple appliance

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