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Monday, January 10, 2011

Recover Exchange 2010 Mailbox using DPM 2010–Part 2


This post is divided into 3 sections

Part 1 – Scenario 1 and 2

Part 2 – Scenario 3 (This section)

Part 3 – Scenario 4

Continue from Part 1, let move to scenario 3

Scenario 3

User account is intact but Mailbox has deleted.

By default, you can still recover from Exchange Management Console (EMC).

1. To delete a mailbox, go to Recipient Configuration > Mailbox > Right Click the user account > Select Disable.

Note: DO NOT select Remove. This option will remove user account and mailbox.

2. Go to Disconnected Mailbox, select the mailbox , right click and connect back to user account.

By default, mailbox deleted will keep inside disconnected mailbox for 30 days. Now how about after 30 days? Automatically the system will remove the mailbox. So in scenario 3, i want to recover a mailbox which has deleted after 30 days. Here is what you should do.

1. Go to Recipient Mailbox and create a new mailbox with the same name. Link back to same user account. By doing this, user will get back the same mailbox account but the content is empty. Therefore the next thing that you should do is restore from DPM.

Note:-Even same name, but previous and new mailbox will have different GUID. Recovery will put old content into a new folder inside the mailbox.

2. Use DPM Console to restore. (you can refer to Part 1 for the steps). Make sure that you have mark the RDB1 to overwrite flag.

3. Use EMS and key in the following command

Restore-Mailbox –Identity Test1 –RecoveryDatabase RDB1 –RecoveryMailbox Test1 –Targetfolder “recovery”


4. Use OWA and check that all the content has recover to Test1 account – Recover folder. Note: Don’t use outlook unless you’re creating from a new profile.


Click here to Part 3.