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Monday, March 20, 2017

Error: Unsupported Storage Version: [9] When Using Direct Restore Virtual Appliance on Microsoft Azure

You will encounter this error message:

"Unsupported Storage Version: [9] When Using Direct Restore Virtual Appliance on Microsoft Azure"
when try to use Direct Restore Virtual Appliance on Microsoft Azure to restore veeam backup data & provision Virtual machine.


Based on our investigation, found out the Direct Restore Virtual Appliance is using VBR v9 free edition and veeam backup data that we try to restore is backup from VBR 9.5.

You cannot restore using older version of veeam.

Update to latest patch 9.0 with Update 2 will break the Direct Restore.

No in-place upgrade as well. Direct Restore Virtual Appliance will work if your backup data is prior version 9.0

To able to restore & provision VM on Microsoft Azure

[Resolution]
1. Create Windows virtual machine on Microsoft Azure
2. Install VBR 9.5 with Update 1 (either paid or free version)
3. Use the Direct Restore feature to restore veeam backup data.

That should do the trick! 




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